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Welcome to another episode of The Knowledgeable Pet Owner, where your hosts Chrissy, Lisa, and Denise dive into why your groomer might not be answering the phone. In this episode, we'll explore the practical reasons behind this common issue, from the need for safety and undivided attention on pets to the challenges of small grooming businesses without reception staff. We'll also discuss the importance of efficient communication and how pet owners can better navigate scheduling appointments and ensuring their pets receive the best care possible. Join us as we shed light on the behind-the-scenes dynamics of grooming businesses and provide insights on how to make the most of your grooming experience. Stay tuned!