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This episode discusses how the back-to-school season affects pets and grooming businesses. Pets can become stressed due to changes in family routines, which in turn impacts their behavior during grooming. Groomers face challenges with last-minute cancellations and no-shows, which can significantly reduce their income and disrupt their schedules. The hosts encourage pet owners to plan ahead, be mindful of their appointment times, and notify groomers well in advance if rescheduling is needed. They also highlight the need for extra patience with pets during grooming sessions at this time due to the increased stress pets may experience.